GMP: Complaints and Batch Recalls E-learning (asynchrone)

Dernière mise à jour : 20/01/2026

Bannière visuelle de présentation de la formation

Description

In order to protect public health, a system must be in place to record, evaluate, and review complaints about defective drugs and, where necessary, to effectively and promptly remove drugs for human use and investigational drugs from the distribution chain.

Domaine : MEDICAMENTS, Dispositifs Médicaux

Objectifs de la formation

This training course provides a comprehensive overview of the current regulatory requirements in Europe and North America applicable to drug recalls and complaints, and defines the keys to operational implementation.

Public visé

Anyone involved in market surveillance activities, quality assurance, or handling market returns.

Prérequis

No prerequisites

Programme

Topics covered:

  • Organization (procedures, personnel, etc.)
  • Quality defect investigation
  • Investigation, causes, and CAPA
  • Batch recall

Modalités pédagogiques

Interactive module consisting of expert videos, digital educational activities, etc.

Moyens et supports pédagogiques

Once you have made your purchase, you will first receive an order confirmation email.

Then, within 48 hours (business days, after receipt of payment), you will receive an email confirming your access to the module on our TREENING platform. This access is personal and secured by a password.

The Tree Support Service is available to answer any technical or functional questions you may have.

If you have any questions specific to the module's subject matter, you can contact us via the discussion forum. One of our experts will respond as soon as possible.

At the end of your training, you will be invited to complete a satisfaction survey and, if applicable, download a training certificate.

Modalités d'évaluation et de suivi

  • Multiple-choice assessment quiz
  • Access to a discussion forum to exchange ideas with the expert/trainer
  • Satisfaction survey

Infos complémentaires

  • Module validity: 1 week after receipt of payment (extension possible: €5 incl. tax per month on request)
  • Training certificate: yes
  • Discounted rate for quantities > 10
  • Access to a discussion forum to exchange ideas with the expert/trainer
  • For orders of more than 10 modules, contact the training department for a personalized quote: [email protected]

M'inscrire à la formation

Toutes nos formations peuvent être accessibles aux personnes en situation de handicap. Chaque situation étant unique, nous demandons à nos clients de bien vouloir préciser le handicap lors de la sollicitation. Ceci afin de pouvoir vous confirmer l'ensemble des possibilités d'accueil et permettre au participant de suivre la formation dans les meilleures conditions.

Pour toutes informations complémentaires nous conseillons les structures suivantes AGEFIPH (www.agefiph.fr), FIPHFP(www.fiphfp.fr). Nous tenons également une liste de partenaires mobilisables le cas échéant.

  All our training sessions are accessible to individuals with disabilities. As each situation is unique, we kindly ask our clients to specify the disability when making inquiries. This allows us to confirm all possible accommodations and enables participants to undergo training under the best conditions.

For further information, we recommend the following organizations: AGEFIPH (www.agefiph.fr), FIPHFP (www.fiphfp.fr). We also maintain a list of partners who can be mobilized if necessary.

S'inscrire

Vos formations

Les tarifs indiqués sont ceux pratiqués pour les sessions au format Inter-entreprise. Pour les sessions Intra-entreprises ou individualisées merci de nous contacter afin d'établir un devis.

 The prices indicated are for sessions in the Inter-company format. For Intra-company or customized sessions, please contact us to establish a quote.

Handicap et adaptation :

Toutes nos formations peuvent être accessibles aux personnes en situation de handicap. Chaque situation étant unique, nous demandons à nos clients de bien vouloir préciser le handicap lors de la sollicitation. Ceci afin de pouvoir vous confirmer l'ensemble des possibilités d'accueil et permettre au participant de suivre la formation dans les meilleures conditions.

Pour toutes informations complémentaires nous conseillons les structures suivantes AGEFIPH (www.agefiph.fr), FIPHFP (www.fiphfp.fr). Nous tenons également une liste de partenaires mobilisables le cas échéant.

 

Disability and adaptation:

All our training sessions are accessible to individuals with disabilities. As each situation is unique, we kindly ask our clients to specify the disability when making inquiries. This allows us to confirm all possible accommodations and enables participants to undergo training under the best conditions.

For further information, we recommend the following organizations: AGEFIPH (www.agefiph.fr), FIPHFP (www.fiphfp.fr). We also maintain a list of partners who can be mobilized if necessary.

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